![]() ![]() "No bedding, dirty sheets still on the mattress, half a cup of water left by the kettle, dirt everywhere and the toilet unflushed. Arrive to my room, which is already not the one I've paid for, and it’s disgusting. "Was told then can give me a twin and they will push the beds together for me before I go in and they will give me a complimentary late check out. They wrote: "Was told that they had no double rooms remaining (despite me having reserved and paid for one prior to arriving at the hotel). T Jackson reviewed the hotel on TripAdvisor in July 2020, and has vowed never to return after their experience. One online reviewer complained of an unflushed toilet (Image: Trip Advisor) On the bright side what did make up for it was the beautiful view of two drug addicts banging up outside my window." Don’t even no (sic) how this is a three star hotel. ![]() "I found a used sanitary towel in the bathroom bin very grim and dark dirty yellow stained walls and a very ugly taste in art. She wrote: "Can’t open windows, funky smells, inedible breakfast tasteless and dry, drug addicts and homeless are also housed here by the councils shouting and parting all night, you won’t get a wink of sleep because of all the noise in the other rooms and hallways, the bed is as hard as nails, the bathrooms looks like a disabled toilet in McDonald’s, the floor in my room wasn’t hoovered properly and had someone else’s hair all over it. She complained of partying guests, a used sanitary towel in the bathroom, and people using drugs outside. One guest captured undesirable activity outside their hotel room window at the Britannia Manchester Hotel (Image: Trip Advisor)Īndrea reviewed the Manchester hotel in February on TripAdvisor after being less-than-pleased with her stay. These are some of the shocking - and recent - reviews of Manchester's Britannia Hotels, where expectations didn't quite match reality: Britannia Sachas Hotel The Manchester Evening News contacted Britannia Hotels regarding the high number of negative TripAdvisor reviews regarding their Manchester hotels, but they have yet to reply to our request to comment. We've taken a look at what people have to say about their stays at each of the Manchester-based Britannia hotels - alongside what each hotel claims to offer. We have so far spent around £2 million on Covid-19 precautions, but we accept there is more to do." The firm came in last place in a survey of 4,000 guests as UV lights showed stained towels, broken glass, and hair in toilets when researchers from Which? visited the Folkestone Britannia, also known as the Grand Burstin, as part of a separate investigation into hotel hygiene.įurther tests revealed that surfaces had not been thoroughly cleaned in between stays, reports The Mirror.įollowing the Which? report, the chain said in a statement: "We are totally committed to providing a safe environment for visitors. ![]() This week it was revealed that the hotel chain had been ranked the worst in the UK by consumer watchdog Which? - for the eighth consecutive year running. Used condoms, questionable stains and dirty rooms are among the string of complaints made by guests staying at one of Britannia's five hotels in the city. The Greater Manchester branches of the Britannia Hotel chain have received a large number of scathing reviews from disgruntled travellers over the years. ![]()
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